IRC Missoula Financial Coach Intern - Recruiting

TITLE: Financial Coach Intern
LOCATION: Missoula, MT (in-person)
START DATE: Rolling 
COMMITMENT: 5+ hours per week

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. 

BACKGROUND: The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. IRC teams provide health, infrastructure, learning and economic support to people in 40 countries worldwide. The IRC also provides support to thousands of refugees resettling in 29 U.S. cities each year through housing assistance, case management and referral services, job readiness and placement, English language training, community and cultural orientation, health and wellness programs, immigration services and other community integration activities. 
 
SCOPE OF WORK: The Financial Coach Intern will work within the Economic Empowerment Team to support the Financial Coaching & Literacy Program. This program provides group and 1:1 financial coaching services to clients, including assistance with creating budgets, addressing debt, building credit, increasing savings, accessing loans, opening bank accounts, and more. The Financial Coaching Intern’s responsibilities may include contacting clients to schedule appointments, following up with clients on items such as loan payments and IOM status, assisting clients with loan applications, meeting with clients to complete program enrollments, teaching 1:1 or group financial literacy classes, and developing curriculum. The Financial Coaching intern will also work with IRC in Missoula’s Economic Empowerment Program staff to ensure that clients are receiving assistance across these service areas. 
 
LOCATION: In-Person  
 
Minimum Qualifications: 

This is an unpaid position 

TIME COMMITTEMENT: 10-20 hours per week M-F. Regular schedule preferred. Minimum three-month commitment. 
 
ESSENTIAL FUNCTIONS: 

• Meet with clients to complete enrollment requirements for the Financial Coaching & Literacy Program
• Work with clients to complete a detailed financial assessment
• Work with clients to create a budget and provide strategies for budget improvements
• Conduct follow up calls with clients to check in on program progress and ensure accurate and timely recording of data
• Develop plans of action and provide tools, resources, and client accountability to help meet their goals 
• Understand other services offered by the IRC, such as employment services and connect clients to these other services
• Outcome tracking—track the stories and successes of program participants
• Willing to learn IRC data management tools and documents used to track the outcome of clients’ progress in an accurate and timely manner
• Works with the Financial Coaching team to ensure that any changes to the client’s financial circumstances (new job, new benefit, change in credit score) are properly documented
• Completing loan applications 
• Planning and conducting financial literacy classes 

REQUIREMENTS: 

• A strong understanding or interest in personal finances, particularly in the areas of budgeting, asset building, and credit building
• Previous work experience in the financial sector preferred, but not required
• Strong communication skills, both written and oral
• Willing to provide financial counseling/coaching services in a culturally sensitive manner, as well as working with diverse backgrounds
• Bilingual language skills a plus, but not required (Arabic, Pashto, Dari, Swahili, Spanish) 

POSITION LOGISTICS:

• Compensation: This is an unpaid internship - college credit available upon request
• Hours: 5+ hours per week
• Supervisor: Financial Coach
• Complete an Volunteer Orientation which covers: The role of the IRC, IRC policies to which all interns must adhere, and how to track your intern hours

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. 

 
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.