SCOPE OF ROLE: The Economic Empowerment Admin Volunteer will assist the Economic Empowerment team in providing administrative support to enhance data quality and reach of program services. This role involves client outreach to connect clients with free resources to meet common needs and/or providing information to clients to support community integration.

COMMITMENT: 

  • Days and times: Thursdays or Fridays, 10am-12pm (flexible)
  • Frequency: bi-weekly
  • Hours: 2 hours per shift

LOCATION: IRC Richmond Office (2004 Bremo Rd. Richmond, VA 23226)

RESPONSIBILITIES: 

  • Conduct outreach calls to eligible clients, sometimes with interpretation
  • Track outreach efforts and referral needs on excel sheet
  • Submit referrals using Microsoft forms
  • Update contact and employment information for clients
  • Assist reception with sorting mail for follow-up program support
  • Support EE team with other administrative tasks as needed

REQUIREMENTS: 

  • Excellent communication skills 
  • Organization skills with attention to detail
  • Comfort working in fast-paced environment
  • Willingness to work with interpreters
  • Comfort using Microsoft Office programs
  • Ability to adhere to IRC professional standards and volunteer policies including those around boundaries, confidentiality, COVID-19, etc.