COVID-19 and refugees' economic opportunities, financial services and digital inclusion
Since the start of the COVID-19 pandemic, governments worldwide have increased policy support for digital financial services, including by waiving fees and allowing remote onboarding to both allow for greater social distancing and support resilience in the midst of a major economic crisis.This research report - based on findings in refugee contexts in Jordan, Kenya, Uganda and Ethiopia - finds that digital services such as mobile money can in theory be more accessible for refugees than standard bank accounts, in practice refugees continue to face barriers.