The IRC is working to incorporate preferences, aspirations, and expectations of those we serve into humanitarian programming. This document examines standardization in client feedback.

TIME Magazine recently named Mustafa Hassan one of its 100 most influential people for his work providing aid to Syria’s children.

This quick reference provides key principles and considerations for individual organisations to use when making decisions on how to engage and coordinate with local and international actors throughout the program life-cycle, to ensure effective implementation of the agency’s response. It is based on a longer guidance note by the same title.