This is the external version of the IMPACT Handbook. IMPACT is the Crisis Response, Recovery and Development Department’s Program Quality Framework.  The acronym of the word ‘IMPACT’ defines program quality through six interconnected Principles: Informed, Measure, Partner, Adapt, Client-centered and Transformative. The IMPACT Framework consists of IMPACT Key Messages, Standards, and an optional Self-Assessment.

IMPACT is designed to help IRC Country Programs achieve the Core Humanitarian Standards on Quality and Accountability (CHS), which ensures that communities and people affected by crisis are at the center of humanitarian action. The IMPACT Framework also supports the ‘Impact’ and ‘Scale’ goals of Strategy100 (S100) which commits the IRC to designing and delivering high quality programs and assistance to affected populations.

The IMPACT Framework complements The IRC Way: our Code of Conduct which is founded upon four core values of Integrity, Accountability, Service and Equality. IMPACT is rooted in these values and the core humanitarian principles of humanity, impartiality, independence and neutrality. IMPACT also furthers our adherence to important organizational policies that are referenced in The IRC Way including our Safeguarding and Gender Equality policies.

Please note: this is an external version of the IMPACT Handbook. If you work for the IRC, you can  reach out to [email protected] to receive the internal version of the IMPACT Handbook or you can find it on RescueNet.

Available documents & links