In April 2015, the IRC launched the Client Voice and Choice Initiative (CVC) to meet the strategic commitment of becoming more responsive to its clients – people affected by conflict and disaster around the world. Under this DFID-funded initiative, the IRC has partnered with Ground Truth Solutions (GT), to collect feedback from clients and bring their perspectives more systematically into decision-making calculations. This report analyzes data collected from client feedback during those pilots in Greece, Kenya, South Sudan, and southern Syria.

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