IRC has created a global Procure to Pay (P2P) action plan to improve its payment performance with vendors, consultants, and partners. This plan is the outcome of a deep dive review which resulted in key actions to address payment performance.
Specifically, we have committed to the following actions:
P2P process and use of Purchase Orders
- Assessment of a centralized procurement process for HQ
- Simplify Purchase Order policy
- Simplify Purchase Requisition/Purchase Order process
P2P automation
- Explore AP automation options, including AI technology to automate data entry from invoices onto Integra and a Vendor Portal that allows vendors to post invoices and maintain their information directly
Vendor management
- Extend batch payment options to more major vendors
Urgent payments
- Outline escalation mechanism for urgent payments (outside of current channels of email/teams); interim solution is to set up a Service Now page to channel requests to AP
Resolution support
- Determine approach for dedicated resolution support for issues faced in Integra and AP
Greater accountability and tracking of payment performance
- Create compliance to P2P process and policy tracking methodology and reporting mechanism
- Ongoing tracking of key payment performance metrics
Vendors with questions about IRC’s P2P process should reach out to Nataliya Zhyznomyrska, Project Associate Global ERP Program, at [email protected].
Vendors with questions about IRC’s procurement process or procurement opportunities should reach out to Lynn McKnight, Sr. Director Global Procurement, at [email protected].
Vendors with questions about invoice payments or payment delays should reach out to Deborah Daniszewski, Director Finance Shared Services, at [email protected].