채용

국제구조위원회는 전 세계의 위기 지역인 40개 이상의 국가에서 일하기 때문에 일의 범위가 매우 다양합니다. 승진, 전근 및 재고용을 통해 직원 개발을 장려하는 국제구조위원회는 직원이 조직 내에서 성장할 수 있도록 돕습니다.

국제구조위원회는 보살핌과 보호라는 우리의 사명을 이를 수행하는 사람들, 즉 우리 직원에게 적용합니다. 우리는 직원들의 안전과 건강을 증진하고 존중받는 근무 환경을 제공하기 위해 최선을 다합니다.

우리는 직원의 다양성을 중요하게 생각하며 다양한 기술과 관점을 가진 다양한 문화권의 개인이 진정한 협력을 통해 우리의 업무를 가장 잘 수행할 수 있음을 인정합니다. 이 핵심 가치를 지원하기 위해 국제구조위원회는 각 개인의 존엄성과 가치를 존중하는 관계를 육성하기 위한 정책을 유지하고 시행합니다.  

우리는 국제법 및 행동 강령의 원칙에 따라 정책을 지지하며 모든 국제구조위원회 직원들이 기본적인 인권, 사회 정의, 인간 존엄성 그리고 남성, 여성 및 아동의 평등을 증진할 책임이 있음에 동의합니다. 국제구조위원회 직원은 인종, 성별, 종교, 피부색, 국적 또는 민족 출신, 결혼 여부, 성적 성향, 나이 또는 장애에 따른 차별 없이 모든 사람을 대해야 합니다. 

국제구조위원회 경영진은 열린 의사소통의 중요성을 인식하고 직원들이 보복을 두려워하지 않고 상사와 직무 관련 문제 또는 제안을 논의하도록 권장합니다.

국제구조위원회가 일하는 법 

국제구조위원회 및 우리와 함께 일하는 파트너들은 IRC Way - 우리의 행동강령에 설명된 가치와 원칙을 준수해야 합니다. 이것은 무결성, 서비스 및 책임입니다. 이러한 가치에 따라 국제구조위원회는 착취 및 학대로부터 고객 보호, 어린이 보호, 직장 내 괴롭힘 방지, 재정 무결성 및 보복 방지에 관한 정책을 운용하고 시행합니다.

채용이 진행되는 경우, 하단에 진행 중인 채용에 공지됩니다.
하단의 채용공고를 확인해 주세요.

인턴 및 펠로우십도 채용이 진행될 경우 공지될 예정이니 하단의 채용공고를 참고 부탁드립니다. 

모집인원:    1명
모집부문:    아래 Job Description 참조
고용형태:    정규직(수습기간 3개월), 경력2년 이상
근무지:        서울 강남구 언주로 432 타워432빌딩 13층
전형절차:    서류전형 > 1차면접(한국 실무진) > 2차면접(한국 임원진) > Reference Check
접수기간:    2024년9월26일~
접수방법:    이메일 [email protected]
접수서류:    자유양식 국영문 이력서(직무중심), 경력기술서 (MS Word/PDF)

JOB DESCRIPTION

Position:    Supporter Care Officer
Reports to:      Retention Marketing Manager, IRC Korea
Location:        Seoul, Republic of Korea
Hours:           Full time, 40h per week

STRUCTURE AND PURPOSE OF THE ROLE
As the Supporter Care officer you will be based in Seoul office. You will report directly to the Retention Marketing Manager for IRC Korea. 
In this role, you will be responsible for delivering outstanding administration work for Supporter data and supporter care through informative and positive communication.
The post holder will work in close collaboration with ER colleagues to provide support to the wider IRC Korea team where and when required.

SCOPE AND AUTHORITY
Authority: The post holder will have ownership of supporter data operation and be accountable for their accuracy, speed, and security. 
Responsibility for Resources: This position has no line management responsibility.

KEY WORKING RELATIONSHIPS
o    Retention Marketing Manager
o    Deputy Donor Development Manager, IRC Korea
o    Colleagues in market
o    Colleagues within External Relations 
o    IT/Tech/Systems & Platforms team
o    Revenue processing team
o    Relevant external agencies

KEY ACCOUNTABILITIES
1) Call centre operations support
It is responsible for ensuring smooth communication between the call centre and the IRC, assisting the call centre to respond quickly to various supporter needs, not just simple enquiries, and creating the necessary work processes to create effective communication methods.

2) Supporter journey development and implementation
Create and implement new plans to retain and develop IRC supporters.

3) Supporter content planning and writing
Plan and execute content for various communication channels such as emails and SNS to supporters. We're looking for someone who can work well with the IRC's activities and the writer's skills to create engaging content.

4) Manage Supporer communication channels
Manage communication channels (email, phone, etc.) to interact with supporters.

5) Data management and analysis
Analyse data related to backers, identify the current situation and derive strategies.

OTHER ACCOUNTABILITIES
•    Provide general administrative support where and when required.
•    Acquire knowledge of past and existing Fundraising and Communications & Media activity as well as country programs to effectively engage with supporters across all channels.
•    To comply with the culture and policies governing IRC in Korea and within External Relations. 
•    To represent IRC in Korea in a manner that ensures appropriate communication with our supporters and stakeholders.
•    To develop and maintain a positive working relationship with other departments and teams in Korea and within IRC globally. 
•    To attend meetings, conferences and training courses as directed.
•    Abide by IRC’s organizational policies and practices, and the IRC Code of Conduct.
•    Support diversity and equality of opportunity in the workplace.
•    To undertake other tasks as delegated by the Executive Director, IRC Korea where necessary for fulfilment of the post.

PERSON SPECIFICATION 
•    A hands-on attitude
•    Experience of working in data administration or operation.
•    Excellent handling and utilizing data quickly and accurately.
•    Excellent analytical ability using Excel program.
•    Experience of working in a supporter/customer care team and dealing with inquiries
•    Experience in working in a fundraising environment preferable
•    Professional telephone manner with a friendly, empathetic and calm manner and the ability to connect and engage with supporters
•    Excellent verbal and written communication skills
•    Ability to multitask and manage multiple priorities and deadlines
•    Able to demonstrate attention to detail
•    Demonstrated ability to maintain positive, collaborative, productive relationships with external suppliers and internal staff at all levels
•    Flexibility to respond quickly to changes in short-term work priorities
•    Good knowledge of Microsoft Office application 
•    Commitment to the goals and values of the IRC

QUALIFICATIONS
Minimum 2 years’ experience in supporter care related functions.

LANGUAGE SKILLS
Korean speaker. Fluent in English

IRC strives to be an equal opportunities employer committed to equality of opportunity and to non-discrimination for all job applicants and employees. IRC seeks to ensure diversity in the workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

모집인원: 1명

모집부문: 아래 Job Description 참조

고용형태: 정규직(수습기간 3개월), 경력10년 이상

근무지: 서울 강남구 언주로 432 타워432빌딩 13층

전형절차: 서류전형 > 1차면접(한국 대표) > 2차면접(본사 담당자) > Reference Check

접수기간: 2024년11월5일~

접수방법 이메일 [email protected],

접수서류: 자유양식 영문 이력서(직무중심), 경력기술서 (MS Word/PDF)

 

JOB DESCRIPTION

Position: Finance & Operation Manager

Reports to: Executive Director, IRC Korea

Location: Seoul, Republic of Korea

Hours: Full time, 40h per week

STRUCTURE AND PURPOSE OF THE ROLE

In the role of (Sr.) Finance & Operation Manager, you will be the strategic leader responsible for driving financial results and transparency, supervising various finance functional areas, serving as the primary liaison for functional staff supporting the Korea office, including the Global Supply Chain Director (GSCD) which is expected to contribute to setting the strategic direction and operational problem-solving through the areas of professional expertise.

You will report to the Executive Director of South Korea in partnership with the Finance Director in Europe and Global finance in US.
 

KEY AREAS OF RESPONSIBILITIES:

Working within a Finance matrix structure, you will be responsible for and oversee:

1. Controllership: Ensure compliance of donor funds in Korea with local and relevant international regulations, including tax, accounting standards, and reporting requirements.

2. Supply Chain: Serve as the primary point of contact for the Supply Chain, leading bidding process and coordinating with the regional supply chain unit all procedures and steps regarding procurement in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.

3. Treasury & Risk Management: Identify and manage financial risks, including currency exchange. Provide insights into the financial health of IRC Korea.

4. Financial Planning & Analysis: Collaborate with the Global FP&A team to prepare IRC Korea’s financial planning and annual budgeting in working with the Management team to support IRC Korea’s growth.

5. Functional Leadership: Manage and mentor a team of finance professionals, fostering a high-performance culture of learning and best practices to ensure the function’s goals are met.

Within the above areas we expect you undertake the following:

• Plan and assist with deploying the best fit finance system for IRC Korea, ensuring that local statutory requirements can be met at all times and in contemplation of completion of annual statutory financial statements and other financial regulatory reporting as required

· Maintain an appropriate financial control environment, ensuring financial records are maintained and that monthly financial routines are completed

· Document and implement efficient procure-to-pay processes, in line with global processes as appropriate and relevant

· Ensure accurate data interface between finance and fundraising system (Donus), maintaining monthly financial reconciliations

· Overview IRC Korea's chart of accounts, ensuring congruence with IRC Inc.’s chart of accounts ensuring regular liaison with IRC HQ in New York

· Working with the treasury team, identify and recommend appropriate banking service providers and lead setting up banking relationships, if needed.

· Ensure appropriate financial planning, budgeting and monitoring for IRC Korea and in line with IRC requirements

· Ensure internal financial reporting is carried out to time and quality

· Responsibilities for dealing with the external accounting firm

· Leading the audit process

OTHER RESPONSIBILITIES:

· To comply with the culture and policies governing IRC Korea.

· To represent IRC in a manner that ensures appropriate communication with our supporters and stakeholders.

· To develop and maintain a positive working relationship with other departments and teams in IRC Korea and IRC globally.

· To attend meetings, conferences, and training courses as directed.

· Abide by organizational policies and practices, and the Code of Conduct.

· Support diversity and equality of opportunity in the workplace

PERSON SPECIFICATION

Qualifications:

Essentials;

- Multi-year background from qualified financial work (Min. 10 year of exp. in Finance with more than 3 year of managerial roles)

: academic education in economics, business administration and accounting

- Experiences in Procurement OR Operation management

- Fluent Knowledge of English and Korean

Preferrable:

- Experience working in NGOs or non-profit organizations

Skills/character

· Ability to be strategic and creative in developing and implementing new income-generating activities.

· Strong relationship-building, interpersonal and negotiation skills.

· Excellent people management skills including the demonstrated capacity to lead, motivate, develop and engage a multi-disciplinary team with a collaborative and supportive management style.

IRC strives to be an equal opportunities employer committed to equality of opportunity and to non-discrimination for all job applicants and employees. IRC seeks to ensure diversity in the workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

이메일 [email protected]