The IRC’s US offices offer a variety of unpaid internship opportunities throughout the year.Prospectiveinterns should be currently enrolled in an educational institution or within 6 months of graduation and are required to submit an application and resume.
Internships at the International Rescue Committee in Tucson provide college students and recent graduates with opportunities to gain professional experiences and exposure to different fields. Interns learn to work in a multi-cultural environment, build professional networks within the community, and cultivate adaptability and creativity in a dynamic world.
Please note that most of our internships are in person. There may be some exceptions for specific positions.
On this Page:
Internship Process
Internship Positions
- Employment and Economic Empowerment Intern
- Public Benefits Intern
- Small Business Development Intern
- Operations and Supply Chain Intern
- New Roots Agriculture Intern
- New Roots Education and Outreach Intern
- Survivors of Torture Intern
- Family & Youth Case Management Intern
- VOCA Therapeutic Services Intern
- RSS - Case Management Intern
Application Steps:
This is an unpaid internship but course credit is often available.
- Get to know the IRC in Tucson and learn more about how you can be involved. To see a list of current internship openings, please see the position descriptions below. For specific questions, email us at [email protected]
- Apply online. Applications are accepted on a rolling basis.
- Interview with the Volunteer Coordinator and Department Supervisor
- Receive offer and accept--conditional on background and reference checks
- Clearance checks and criminal history disclosures
- Apply for a Level 1 Fingerprint Clearance Card
- Volunteer Coordinator will work with you and the supervisor to schedule your first day.
- Attend an orientation and training session to learn about office policies, confidentiality, and communication guidelines. You are also expected to make all efforts to participate in ongoing training opportunities.
Commitment
The IRC expects all interns to work 20-25 hrs/wk for 10 weeks during Summer, and 10-15 hrs/wk for 14 weeks during Fall/Spring (when classes are in-session). All internships take place during business hours (8 am to 5pm Mon-Fri) unless otherwise noted on the position description.More stringent requirements for availability or commitment may be additionally listed for certain roles. Examples: 3 full days, must be available Mondays and Fridays from 10am-3pm.
Interns must be at least 18 years of age, be able to pass a criminal history check, and have authorization to work.
Intern Application Deadlines
- Summer Interns: April 15th
- Fall Interns: Open until positions are full
- Spring Interns: Open until positions are full
Additional applications for some positions are accepted on a rolling basis.
Students seeking to receive college course credit for their internship are advised to apply earlier.
REMOTE WORK TECHNOLOGY REQUIREMENTS:
Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
Additional policy details will be discussed during orientation and training.
Internship Positions
Employment and Economic Empowerment Intern
OVERVIEW:
The Employment and Economic Empowerment Intern supports Staff in assisting refugee clients secure their first jobs in the United States and guiding them towards successful integration into the American workplace. Interns will gain familiarity in cross-cultural training techniques, skills development and hiring procedures of area businesses.
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITIES:
- Provides direct and administrative services to clients in the following areas:
- Resume preparation;
- Online and paper job applications;
- Job Readiness Training (JRT) classroom instruction;
- Client transport to interviews and other post-placement assistance;
- Research job opportunities;
- Client file management;
- Skill specific projects as assigned by Program Coordinator.
REQUIREMENTS:
- Knowledge of employer expectations, job retention, and job search techniques
- Ability to maintain confidentiality regarding client information
- Strong verbal and written skills in English
- Punctual and reliable
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Katrina Martinez
Apply Here.
Public Benefits Intern
OVERVIEW:
The Public Benefits intern will support the Cash Assistance Coordinator to ensure that clients are accessing appropriate benefits available to them in a timely manner. Public benefits managed by the Cash Assistance team include Temporary Assistance for Needy Families (TANF) and Refugee Cash Assistance (RCA) programs. This position allows interns to work closely with refugee clients as they navigate the Department of Economic Security in Arizona. This is an ideal internship for those who are interested in public policy or related humanity fields.
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITIES:
- Provides direct and administrative services to clients in the following areas:
- Complete cash assistance application steps with clients.
- Assist clients to monitor the approval of benefits.
- Complete EBT orientations, and teach clients how to use their EBT cards to withdraw their cash assistance.
- General administrative support for Refugee Cash Assistance Coordinator
- Skill specific projects as assigned by Program Coordinator.
REQUIREMENTS:
- Knowledge of employer expectations, job retention, and job search techniques
- Ability to maintain confidentiality regarding client information
- Strong verbal and written skills in English
- Punctual and reliable
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Dax Shtraus
Apply Here.
Small Business Development Intern
OVERVIEW:
The Small Business Development Intern will assist the business counselor in developing marketing and teaching materials for the program by translating them into key client languages. The intern will also conduct community outreach, establish connections with refugee-owned businesses and international markets to promote the Small Business Program, and recruit business owners for coaching and client education. The Small Business Development Intern will learn about different local business community resources, work with the greater business community, learn how to plan business workshops, and develop written and spoken language skills (Dari, Spanish or Arabic).
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITIES:
- Comfortable with making new acquaintances and meeting strangers.
- Comfortable with making new acquaintances and meeting strangers.
- Fluency in Spanish, Arabic, or Dari, both written and spoken.
- Excellent organizational, record keeping, and analytical skills.
- Strong written and verbal communication skills.
- Prior experience working with immigrant and refugee entrepreneurs is strongly desired; experience in the non-profit sector strongly preferred.
- Ability to work independently, be a self-starter and maintain responsibility for multiple tasks.
- Excellent computer skills, including Word, PowerPoint, Excel, and the ability to learn the custom computer programs used for the program.
REQUIREMENTS:
- Ability to maintain confidentiality regarding client information
- Punctual and reliable
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Hannah Johnson
Apply Here.
Operations and Supply Chain Intern
OVERVIEW:
The Operations and Supply Chain Intern supports Staff in managing inventory and logistics, as well as administrative duties as assigned. Interns will gain familiarity with organizing, collecting, tracking, and disbursing purchased and in-kind resources to refugee and immigrant populations resettled by the IRC. They will assist Staff in maintaining storage space, support procurement efforts, and satisfy recordkeeping and reporting requirements.
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITIES:
- Provides direct and administrative support services to the Operations team.
- Assist in managing the tracking, distribution, and organization of CIK items (ex: clothing, diapers, household goods, etc.).
- Organize and operate the CIK room for client distribution as needed
- Data entry regarding CIK items and inventory
- Place CIK requests with development for items needed
- Assist with general admin tasks including, but not limited to:
- Provide coverage for front desk operations to ensure clients and stakeholders are adequately served.
- Other duties as assigned.
REQUIREMENTS:
- Knowledge or experience with data entry and admin processes is preferred
- Ability to maintain confidentiality regarding client information
- Strong verbal and written skills in English
- Punctual and reliable
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Operations Supervisor and the Supply Chain Assistant
Apply Here.
New Roots Agriculture Intern
OVERVIEW:
The New Roots program at IRC is an initiative to support gardening, food security, nutrition, enterprise, and production within the US network of IRC offices. New Roots Tucson supports refugee food security and aids in their transition to the community through gardening, local food access initiatives and small business farming. We are looking for committed, inventive, hard-working, and enthusiastic individuals with interests in organic farming and community empowerment. The position works alongside a New Roots staff member on site in the gardens as well as planning virtually and in the office. This fall, in addition to supporting general garden maintenance and providing agricultural assistance to participants, the New Roots intern will work with the team and participants to plan for and build a greenhouse. The New Roots Agriculture Intern would provide support to increase the capacity of New Roots programming at IRC in Tucson.
Please note that this position is unpaid.
This is an in-person position with the possibility of occasional remote work.
RESPONSIBILITIES:
- Help staff with ongoing garden projects at 3+ garden sites outside of the office (e.g. planting, cleaning, weeding, general site maintenance and upkeep)
- Develop new infrastructure projects to benefit the refugee garden sites (permaculture infrastructures, murals, accessible infrastructure, etc)
- Assist with preparation and presentation of virtual farm and garden workshops.
- Communicate with farm and garden participants about upcoming events and to share relevant gardening and farming information.
- Assist in securing donations of materials and technical advice to support community gardeners.
- Track inventory of seeds, tools and materials for the program.
REQUIREMENTS:
- Experience or demonstrated interest in food issues, gardening, garden design, or food security issues, preferably in a multicultural context.
- Ability to communicate and work effectively as a team member in a multicultural environment.
- Willingness to work outside in variable weather conditions.
- Ability to meet at garden sites, primarily in central Tucson.
- Ability to self-direct and communicate effectively
- Ability to maintain confidentiality regarding client information
- Strong verbal and written skills in English
- Punctual and reliable
TECHNOLOGY REQUIREMENTS:
Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
All personal devices must:
1) Be kept current with all operating system updates and security patches,
2) Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
3) Have lock screen set to 10 minutes or less with a password required to unlock the device
4) Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
Additional policy details will be discussed during orientation and training.
LEARNING OPPORTUNITIES:
- Practice communicating with limited English speakers
- Practice languages you may be learning (Swahili, Arabic, Kirundi, Kinyarwanda, French)
- Gain a better understanding of the challenges associated with food access
- Sustainable agriculture methods in urban environments
- Monitoring and evaluation
CLEARANCE REQUIREMENTS:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Julia Munson
Apply Here.
New Roots Education and Outreach Intern
OVERVIEW:
The New Roots program at IRC is an initiative to support gardening, food security, nutrition, enterprise, and production within the US network of IRC offices. New Roots Tucson supports refugee food security and aids in their transition to the community through gardening, local food access initiatives and small business farming. We are looking for committed, inventive, hard-working, and enthusiastic individuals with interests in organic farming and community empowerment. The position works alongside a New Roots staff member on site in the gardens as well as planning virtually and in the office. The New Roots Education & Outreach Intern will work closely with the New Roots Education & Outreach Specialist to develop educational resources for both clients and community partners. The New Roots Education & Outreach Intern will also assist in developing program outreach materials and content for the @newrootstucson Instagram page. The New Roots Education & Outreach Intern would provide support to increase the capacity of New Roots programming at IRC in Tucson.
Please note that this position is unpaid.
This is an in-person position with the possibility of occasional remote work.
RESPONSIBILITIES:
- Collaborate with staff to develop educational resources for program participants as well as community partners.
- Develop program outreach materials and content for New Roots social media.
- Help staff with ongoing garden projects at 3+ garden sites (e.g. planting, cleaning, weeding, general site maintenance).
- Develop new infrastructure projects to benefit the refugee garden sites (permaculture infrastructures, murals, accessible infrastructure, post-harvest wash station improvements, compost systems, etc.)
- Assist with preparation and presentation of farm and garden workshops.
- Communicate with farm and garden participants about upcoming events and to share relevant gardening and farming information.
- Assist in securing donations of materials and technical advice to support community gardeners.
Track inventory of seeds, tools, and materials for the program.
REQUIREMENTS:
- Experience or demonstrated interest in food issues, gardening, garden design, or food security issues, preferably in a multicultural context.
- Ability to communicate and work effectively as a team member in a multicultural environment.
- Willingness to work outside in variable weather conditions.
- Ability to meet at garden sites, primarily in central Tucson.
- Ability to self-direct and communicate effectively.
- Ability to maintain confidentiality regarding client information.
- Strong verbal and written skills in English,
- Punctual and reliable
Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment
Reports To: Julia Munson
Apply Here.
Survivors of Torture Intern
OVERVIEW:
The Survivor Services Intern will be assisting the Survivor Services Team within the Safety and Wellness Department at the International Rescue Committee. The Survivor Services Team provides comprehensive case management services to victims of crime, survivors of torture and Afghan survivors of combat. Clients served include asylum-seekers, asylees, refugees, and other immigrants. Services provided to clients include legal, medical, mental health, employment, and other interpersonal/social services.
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITIES:
- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma
- Provide direct service to clients through one-on-one interactions (in office and home visits)
- Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities
- Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.)
- Coordinate individual appointment logistics with health or social providers
- Provide transportation for client appointments, as needed
- Collaborate with IRC staff and community partners to enhance activities and supplement services to clients
- Assist with facilitating psycho-social support groups when needed
- Research other community resources and continue to expand the resource lists
- Document all activities in case notes and send weekly client reports &Input client data in tracking systems
- Other relevant program support duties, as assigned
REQUIREMENTS:
- Pursuing degree in Mental/Behavioral Health field, or at least 1 year related experience
- Ability to maintain confidentiality regarding client information
- Excellent written and verbal communication skills
- Proficiency in a second language strongly preferred
- Demonstrated ability to work independently with attention to detail
- Strong problem-solving and organization skills
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Proficiency in Microsoft Office Suite
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
- SUMMER: Minimum 20 hrs/wk for 3 months
- FALL/SPRING: Minimum 10 hrs/wk for 4 months
- Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
- Preference given to applicants able to make multi-term commitment
Reports To: The Safety & Wellness Supervisor
Apply Here.
Family & Youth Case Management Intern
OVERVIEW:
The Family and Youth Specialist will help in some of the most vital areas of refugee resettlement work. Interns assist with core services including: applying for and enrolling clients in social service programs and school enrollment, apartment set-up, airport pick-up assistance, and other case management related tasks. Interns will gain experience networking with community service providers and communicating with people of diverse cultural backgrounds.
Please note that this is an unpaid position.
This is an in-person position.
RESPONSIBILITES:
- Prepare apartments for incoming refugee families
- Manage client files and track necessary services
- Assist Case Managers in enrolling clients to eligible community services
- Accompany refugee clients on appointments and interviews with community service providers
- Assist supervising Case Manager with intensive cases as they arise
- Coordinate with Case Management to ensure services are being received
REQUIREMENTS:
- Pursuing a degree in a related field
- Punctuality, excellent time management skills, and a flexible schedule
- Ability to maintain confidentiality regarding client information
- Proficiency in a foreign language is preferred, but not required
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
- SUMMER: Minimum 20 hrs/wk for 3 months
- FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
- Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
- Preference given to applicants able to make multi-term commitment
Reports To: Lucinda Stokes-Williams
Apply Here.
VOCA Therapeutic Services Intern
OVERVIEW:
The Safety and Wellness team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. The Therapeutic Services intern will work closely with the Clinical Supervisor, Caseworkers, and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. In addition, they will learn how to provide trauma-informed, victim-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards independence.
Please note that this position is unpaid.
In-person interns are preferred for this position, but some remote interns and/or hybrid in-person/remote interns may be accepted.
RESPONSIBILITIES:
- Provides support for group counseling or workshops including session planning, preparation and co-facilitation
- Conducts and assists with intakes for groups and appropriate referrals and case management needs
- Provides follow up with clients for continued care coordination
- Refer clients to community resources or to specialists as necessary and other case management duties. · Arrange for interpreters for group sessions where needed
- Transport clients using your own vehicle when needed
- Make weekly client phone calls to arrange for group and individual sessions
- Complete and maintain required clinical documentation in a timely manner
- Maintain confidentiality of records relating to clients' treatment
- Attend individual supervision
- Commit to at least 12 hours per week for the duration of the internship
- Perform additional job-related duties and responsibilities as requested
- Work in both a standard office environment and community-based environment
REQUIREMENTS:
- Bachelor’s or master’s level focus on counseling, social work, or education is strongly encouraged but is not a limiting factor for candidates
- Ability to communicate effectively with clinical team, clients, and staff
- Experience with vulnerable populations preferred, in particular psychological trauma due to war, displacement, violence, and persecution
- Desire to work with an ethnically diverse international population in innovative ways
- Ability to work effectively with partners, colleagues, and clients in a cross-cultural, team based environment
- Ability to present oneself in an appropriately personable and professional manner to clients and staff
- Ability to be both consistent and flexible as circumstances warrant
- Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others
- Strong written and verbal communication skills
- Strong computer skills
- Proficiency in a second language spoken by the client base strongly preferred but not required
- A positive attitude and a desire to learn and adapt traditional clinical skills to meet the needs of a diverse client base
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
- SUMMER: Minimum 20 hrs/wk for 3 months
- FALL/SPRING: Minimum 12 hrs/wk for 4 months
- Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
- Preference given to applicants able to make multi-term commitment
Reports To: Mekala Pavlin, LCSW
Apply Here.
RSS - Case Management Intern
OVERVIEW:
The Refugee Supplemental Service (RSS) intern will assist clients in addressing barriers to self-sufficiency. The RSS Intern will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. This internship provides case management, care coordination, and advocacy experience in a community agency setting. Under direction of a supervisor, interns get practice in cross-cultural assessment, outreach, resource provision, documentation, in-service training, and data collection.
Please note that this position is unpaid.
In-person interns are preferred for this position, but some remote interns and/or hybrid in-person/remote interns may be accepted.
RESPONSIBILITIES:
- Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.
- Work directly with direct service staff to assist clients with daily tasks
- Provide clients with extended orientation on a variety of topics such as navigating transportation systems, navigating physical healthcare systems and navigating benefits systems at the local level.
- Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided.
- Other duties as assigned.
REQUIREMENTS:
- Bachelor’s degree in social work, public health, or related field of study preferred
- Case management experience with similar populations and/or client needs preferred
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Ability to work and communicate effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively
- Attention to detail and accuracy in work product
- Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes
- Valid driver’s license and access to a personal, insured vehicle
- Strong computer skills
Technology requirements:
- Interns will be required to use their own technology tools to work on virtual opportunities.
- IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
- All personal devices must:
- Be kept current with all operating system updates and security patches,
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
- Have lock screen set to 10 minutes or less with a password required to unlock the device
- Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
- Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
- SUMMER: Minimum 20 hrs/wk for 3 months
- FALL/SPRING: Minimum 12 hrs/wk for 4 months
- Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
- Preference given to applicants able to make multi-term commitment
Reports To: RSS Supervisor
Apply Here.