Six years into the Syrian crisis, the need for long-term employment solutions for Syrians and Jordanians is critical. As part of the Million Jobs Challenge initiative to research new models of employment, the International Rescue Committee collaborated with the Overseas Development Institute to research potential opportunities presented by the gig economy in Jordan. This feasibility study focuses on refugee women, who are particularly vulnerable and face additional challenges in finding employment.

The gig economy, where digital platforms like Uber connect workers and customers, has the potential to create economic opportunities for vulnerable groups. Although the gig economy in Jordan is just beginning to grow, the sector provides flexible work that can be done at home—which is especially suitable for refugee women with family responsibilities and limited access to formal employment. 

ODI and the IRC’s research also highlights several important challenges and risks related to the gig economy, including the need to clarify regulations, encourage digital connectivity, and ensure protection for workers.

The report concludes with a series of recommendations for the government, civil society organizations, and gig economy companies to promote positive impact and increased economic opportunities.

Available documents & links